A new poll commissioned by the Taxi, Limousine and Paratransit Association (TLPA), one of the nation’s oldest and largest transportation trade groups, shows that American passengers care deeply about safety, and overwhelmingly want fingerprint-based background checks for all drivers, including for Uber and other so-called Transportation Network Companies (TNCs).
The survey on American attitudes was funded by the Taxicab, Limousine & Paratransit Association and independently conducted by FrederickPolls. The poll surveyed 3,075 American consumers in markets where TNCs such as Uber and Lyft operate.
The poll finds the single most important factor for passengers is “feeling safe” in a ride-for-hire vehicle. Eighty one percent (81%) of poll respondents rated “feeling safe” 10 or 9 on a 1-to-10 scale of importance. Sixty eight percent (68%) of respondents said “having drivers who passed a police fingerprint criminal background check” rated a 10 or 9 in importance on a 1-to-10 scale.
“Consumers clearly view passenger safety as their single, top concern in this industry, and they see fingerprint background checks for drivers as the number one requirement to accomplish this,” said TLPA President Dwight Kines. “Lawmakers should bear these findings in mind as they continue to encounter resistance to fingerprinting drivers from Uber and Lyft.”
A majority of those surveyed (58%) said that in order to “make ride-for-hire services equal” and to create a level playing field, TNCs should follow the same regulations as taxicabs, while only 18 percent said they support deregulating the taxicab industry.
The poll also points to a downward trend for public transportation systems. Forty-nine percent (49%) of poll respondents reported using public transit less since they began using TNCs. Young people were especially inclined to avoid using public transit, with 53 percent of respondents in the 18-29 age group saying they now use public transit less often.
- A majority wants Uber-drivers fingerprinted and a level playing field for taxis and TNC’s.